MxChat – AI Chatbot for WordPress

Description

MxChat is a powerful and customizable AI chatbot plugin for WordPress, seamlessly integrating OpenAI’s GPT models and Anthropic’s Claude models to deliver intelligent, real-time user interactions. With MxChat, you can effortlessly enhance engagement and support by leveraging features like WooCommerce integration, lead capture via Loops, and a variety of customization options to match your site’s branding.

MxChat supports direct submission of context to the chatbot’s knowledge base through multiple methods: manually, via URL, or by submitting your website’s sitemap. This ensures that the AI can provide highly relevant and context-aware responses. Additionally, the plugin allows full theme customization to align with your website’s branding, and WooCommerce support for an integrated shopping experience.

The latest version also introduces X.AI API support (Pro feature) and Claude API support (Pro feature), enabling access to advanced language models like grok-beta from X.AI and Claude 3.5 Sonnet from Anthropic. This expands your options beyond OpenAI, offering flexible model selection for smarter, context-aware conversations. With customizable settings and GDPR-compliant options via Complianz integration, MxChat offers a robust solution for businesses seeking a versatile, AI-powered chatbot.

For more information, visit MxChat.

Personalize the AI Chatbot with Custom Knowledge:

One of the standout features of MxChat is the ability to fine-tune the AI’s responses by adding personalized content directly through the WordPress admin dashboard. This is achieved through vector embeddings, a powerful technique that allows the AI to reference specific information you provide.

Whether you want the chatbot to answer questions based on your company’s unique services, products, or content, you can easily submit this information manually or via your website’s sitemap. By submitting custom knowledge, you guide the AI to understand and prioritize the most relevant data, ensuring that the responses are not only accurate but also highly contextual to your business or website.

  • Manual Content Submission: Within the WordPress admin, you can manually add specific articles, FAQs, or any text that you want the AI to use as a reference. The plugin processes this content using vector embeddings, enhancing the chatbot’s ability to deliver precise, context-aware answers.

  • Sitemap and URL Submission: MxChat now supports both sitemap and individual URL submissions. By submitting your website’s sitemap, MxChat automatically extracts content from the URLs listed, adding it to the chatbot’s knowledge base. You can also manually submit specific URLs to ensure targeted content is included. This integration helps keep the AI well-informed about your site’s content, enhancing the overall user experience. Watch a demo of the Sitemap and URL Submission feature here.

GDPR Compliance & Multilingual Support:

  • Complianz Integration (Pro Feature): With the new Complianz integration, MxChat ensures GDPR compliance by only displaying the chatbot to users who have consented to marketing cookies. This helps website owners stay compliant with data privacy regulations, and is available as a Pro feature for enhanced privacy controls.

  • Customizable Privacy Policy Text: To support multilingual websites and specific legal requirements, MxChat allows you to customize the privacy policy text displayed with the chatbot, ensuring that users are informed about data usage in a transparent and compliant manner.

These features make MxChat an ideal solution for businesses seeking multilingual support and GDPR compliance while delivering a seamless and personalized AI-driven chatbot experience.

New in Version 1.2:

  • Popular Questions Buttons: You can now add up to three frequently asked questions (FAQ-style buttons) directly to the chatbot interface. This feature allows users to click on popular questions, which the chatbot will automatically ask and respond to. The first question is free to use, while the second and third questions are part of the Pro version.

  • Inline Edit Button for Knowledge Database: Managing your knowledge base is easier than ever with the new Edit button. Instead of deleting and re-entering entries in your knowledge database, you can now edit entries directly from the knowledge base interface. This streamlined workflow improves database management for both free and Pro users.

New in Version 1.1.9:

  • Claude API Integration (Pro Feature): We are excited to announce the integration of Claude models from Anthropic! Pro users can now take advantage of advanced language models like Claude 3.5 Sonnet for intelligent, real-time interactions. This integration expands the model selection beyond OpenAI and X.AI, giving you access to Claude’s sophisticated language capabilities. Users can input their Claude API key in the settings and switch between OpenAI, X.AI, and Claude models seamlessly.

Available AI Models:

MxChat offers a variety of powerful AI models from OpenAI, X.AI, and Claude (Anthropic). Each model is designed for specific use cases, allowing you to tailor your chatbot’s performance to your needs.

  • OpenAI Models:

    • GPT-4o (Recommended): OpenAI’s flagship model for complex and multi-step tasks. Ideal for businesses needing a high level of AI intelligence.
    • GPT-4o-mini: A smaller, lightweight version of GPT-4o, offering a balance between speed and intelligence for simpler tasks.
    • GPT-4-turbo: The advanced high-intelligence model for demanding tasks requiring deep reasoning.
    • GPT-4: The previous generation of high-performance models designed for complex reasoning and creative responses.
    • GPT-3.5-turbo: A fast and cost-effective model for simple tasks and rapid responses.
  • X.AI Models (Pro Feature):

    • grok-beta (Early Beta): A cutting-edge model by X.AI, designed for natural, human-like conversations. It offers advanced language comprehension for personalized and context-aware responses. Ideal for users exploring new AI technology.
  • Claude (Anthropic) Models (Pro Feature):

    • Claude 3.5 Sonnet (Most Intelligent): A top-tier model for highly intelligent conversations, capable of handling complex queries with in-depth understanding.
    • Claude 3 Opus (Highly Complex Tasks): Designed for managing intricate tasks and providing detailed responses.
    • Claude 3 Sonnet (Balanced): A well-rounded model offering a blend of speed and intelligence, ideal for most use cases.
    • Claude 3 Haiku (Fastest): Optimized for speed while maintaining accuracy, perfect for quick and responsive interactions.

These models offer flexibility and performance for a wide range of applications, ensuring that MxChat can handle everything from simple customer support queries to advanced, real-time interactions.

Key Features:

  • Popular Questions Buttons: Enhance user interaction by adding up to three frequently asked questions (FAQ-style buttons) to the chatbot. Users can quickly ask these questions with a single click. The first button is available for free, while the second and third are included in the Pro version.
  • Email Capture with Loops Integration: MxChat now supports email capture directly through the chatbot, integrated seamlessly with Loops. Users can provide their email addresses in response to custom trigger phrases, and MxChat will automatically add them to your selected Loops mailing list. This feature allows for easy lead capture, ensuring users stay connected and informed about your offerings.
  • Claude API Integration (Pro Feature): Unlock the power of Claude models from Anthropic, like Claude 3.5 Sonnet for enhanced real-time interactions and smarter conversations. Add your Claude API key to the settings for seamless integration.
  • Integrate OpenAI API: Use your own OpenAI API key to leverage the power of AI-driven responses on your WordPress site.
  • X.AI API Integration (Pro Feature): Leverage X.AI’s advanced language models like grok-beta for chat completions, giving you even more options for powering your chatbot with cutting-edge AI technology.
  • Customizable Chatbot Settings: Tailor the chatbot’s behavior, including the AI model, introductory message, and more, to fit your specific needs.
  • Knowledge Base Integration: Submit custom knowledge content using vector embeddings, allowing the chatbot to provide more accurate and contextually relevant responses.
  • Sitemap and URL Submission: MxChat now supports both sitemap and individual URL submissions. By submitting your website’s sitemap, MxChat automatically extracts content from the URLs listed, adding it to the chatbot’s knowledge base. You can also manually submit specific URLs to ensure targeted content is included. This integration helps keep the AI well-informed about your site’s content, enhancing the overall user experience.
  • WooCommerce Integration: Directly integrate WooCommerce products into your chatbot for a seamless shopping experience.
  • Chat Transcripts: Review and analyze chat transcripts directly from your WordPress dashboard. This feature allows you to monitor conversations, identify frequently asked questions, and further align and tune your AI chatbot based on real user interactions.
  • Easy Integration: Add the chatbot to any page using a shortcode or automatically append it to the body element of your site.
  • Pro Version with Advanced Features: Upgrade to the Pro version to unlock advanced features like Theme Customization, Rate Limit Settings, and WooCommerce Integration, allowing you to fully control the chatbot’s appearance and functionality.
  • Link Target Toggle for Chatbot Links: Added a toggle in the admin panel to control whether links in chatbot conversations open in a new tab (_blank) or the same tab (_self). This gives website owners more flexibility in how links behave.
  • Customizable Privacy Policy Text: Website owners can now fully customize the privacy policy text that appears below the chatbot. This allows greater flexibility for sites with multiple languages or specific wording requirements.
  • Complianz Integration for GDPR Compliance: For pro users we’ve added integration with the Complianz plugin, allowing your chatbot to fully comply with GDPR consent requirements. The chatbot will only activate if the user has given consent for marketing, ensuring that personal data is handled responsibly and in accordance with GDPR regulations.

For more demos and tutorials, visit the MxChat YouTube channel.

Why Choose MxChat?

MxChat is more than just a chatbot plugin; it’s a complete AI-powered solution designed to transform how your website engages with visitors. Whether you’re using WordPress as a page builder or a website builder, MxChat integrates seamlessly to provide intelligent, real-time interactions that drive user engagement, boost satisfaction, and streamline customer support.

With flexible customization options, MxChat adapts to the unique needs of your website, offering powerful integrations such as WooCommerce for eCommerce, Loops for lead capture, and the latest X.AI API for advanced conversational AI. You can easily submit and update custom knowledge through URLs, sitemaps, or manual content submissions, ensuring your chatbot is always relevant and context-aware.

Designed for simplicity and flexibility, MxChat is the perfect solution for website owners, developers, and agencies looking to deliver cutting-edge AI capabilities without the complexity. Whether you’re running a small business or managing a large-scale site, MxChat helps you create a personalized, efficient, and responsive user experience with minimal effort.

Use of Third-Party Services:

This plugin requires an active connection to the OpenAI API or X.AI API to generate AI-driven responses. By using this plugin, you consent to sending data to OpenAI’s and/or X.AI’s servers, which may include user queries and other relevant information.

Please ensure compliance with OpenAI’s & X.AI terms and any applicable data privacy laws.

License & Warranty

This plugin is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version.

This plugin is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.

Credits

This plugin was developed by MxChat.

Screenshots

  • Plugin Settings Page – Configure your API key and other settings.
  • Knowledge & Sitemap Submission – Submit custom content to enhance the chatbot’s responses.
  • Chat Transcripts – Review and analyze conversations to refine your AI chatbot.
  • Activation Page – Easily upgrade to MxChat Pro by entering your activation key. Unlock advanced features like theme customization directly from the MxChat settings page.
  • MxChat Floating Widget (Closed) – The MxChat widget in its minimized state, seamlessly integrated into your website’s interface.
  • Mxchat Floating Widget (Open) – See how the chatbot interacts with users on your site.

Installation

  1. Upload the mxchat folder to the /wp-content/plugins/ directory.
  2. Activate the plugin through the ‘Plugins’ menu in WordPress.
  3. Navigate to the ‘MxChat’ settings page to configure your OpenAI API key and other settings.

FAQ

How do I obtain an API key for OpenAI?

You can obtain an API key by signing up on the OpenAI website. Once you have the API key, enter it in the plugin settings to start using the AI chatbot.

Can I customize the chatbot’s appearance?

Yes, the Pro version offers extensive theme customization options, including the ability to change the chatbot’s colors, fonts, and background to match your website’s design.

How do I add the chatbot to my site?

You can add the chatbot to your site using the [mxchat_chatbot floating="yes"] or [mxchat_chatbot floating="no"] shortcode. Additionally, you can automatically append the chatbot to your site’s body element from the settings page.

How does the knowledge submission feature work?

You can submit custom content to the knowledge base from the ‘Knowledge’ submenu. This content is processed using vector embeddings, allowing the AI chatbot to provide more accurate and contextually relevant responses.

What is the sitemap submission feature?

The sitemap submission feature allows you to submit a sitemap URL. The plugin will fetch, extract, and add content from the URLs listed in the sitemap to the chatbot’s knowledge base, enhancing the AI’s ability to provide precise and contextually relevant answers.

What additional features does the Pro version offer?

The Pro version unlocks advanced features such as:
Theme Customization: Change the colors and styling of the AI Chatbot widget.
WooCommerce Integration: Integrate your WooCommerce products directly into the chatbot, allowing users to search for and purchase products via chat.
Order Management: The chatbot can now interact with users about their WooCommerce orders. It can fetch order history, retrieve details about individual orders (such as item lists, statuses, and total costs), and even provide license key information for digital products. This feature allows users to check their order status or history in a conversational way without leaving the chat.
Loops Integration for Lead Capture: Capture user email addresses through the chatbot based on custom trigger phrases and automatically add them to your Loops mailing list.
X.AI API Integration: Access advanced conversational AI through X.AI models like grok-beta for even more powerful chatbot interactions.
Exclusive Pro Features: Access additional customization options and future enhancements, along with ongoing updates to improve chatbot functionality.

Reviews

30 Oktyabr 2024
The plugin is easy to set up. It integrates well with OpenAI API and it is able to use content of my own website as context for the responses. It works really nice and the support from the author is simply great.
09 Oktyabr 2024
The chatbot performs very well, and the support service is even better. I’m quite pleased with both the product and the after-sales service. Highly recommend!
19 Sentyabr 2024 1 reply
I’ve been testing this plugin for a while, i have to say is great option for AI Chatbot, super easy to setup y and amazing support.
21 Avqust 2024
The sitemap feature is very nice. I don’t know much about AI and had some trouble understanding the system instructions. Support was able to help me get the responses much more aligned and it’s working great now!
11 Avqust 2024
I’ve been using MxChat on my website for a few months and it has been a game changer. I was able to install it and get it going within a few minutes, it’s responsive, and looks great on any device.
Read all 5 reviews

Contributors & Developers

“MxChat – AI Chatbot for WordPress” is open source software. The following people have contributed to this plugin.

Contributors